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COVID -19 UPDATE

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COVID-19 – ALERT LEVEL 2 

The New Zealand Government has announced that as of 11:59pm, Sunday 14 February, Auckland will move to Alert Level 3 and the rest of New Zealand will move to Alert Level 2 until 12 midnight, Wednesday 17 February. You can find more information about Alert Level 2 here:  Alert Level 2 | Unite against COVID-19

 

CENTRE OPENING HOURS 

We are open our standard hours, including late night on Thursday. However, in a few cases individual store hours may vary over the next few days. If you’re visiting a specific store, we recommend you call or visit their website or social channels beforehand. You can also contact our Centre Management Team on (03) 355 9692 who will be more than happy to assist you.

KEEPING OUR SPACES SAFE FOR EVERYONE

Our focus continues to be ensuring a safe environment for our customers, our community and those who work within our centre.

When visiting the centre, we ask that you assist us in keeping our spaces safe for everyone by:
– Being safe and keeping a 2m space from others
– Avoid touching surfaces you don’t need to touch
– Coughing or sneezing into your elbow
– Practicing good hygiene, washing your hands regularly and using hand sanitiser
– Being kind, patient and taking care of one another
– If you are feeling unwell – stay home, get advice and get better, please do not visit our centre.

We’ve made changes to cleaning and hygiene services and we’ve also increased signage and security to do what we can to ensure social distancing and other government measures continue to be observed by everyone. We will continue to monitor the situation and respond immediately if required.

CLEANING AND HYGIENE 

We remain diligent in our cleaning processes and hygiene practises.  We have placed an additional cleaning focus on key areas such as hard surfaces and bathrooms and have facilities in place to support our customers and retailers to practise good hygiene, such as increased hand sanitisers placed throughout the centre. We’re following the government guidelines and you’ll see an increased amount of signage throughout the centre to remind you of good hygiene practices.

SOCIAL DISTANCING 

You’ll see signage throughout the centre to remind you to practise social distancing at all times. Some of our stores may also limit the number of customers in-store at any time to meet social distancing requirements. If you are required to queue outside a store, we ask that you queue at a 2m distance and parallel to the store front, or as signage indicates to keep the common centre space as clear as possible.

A few of our stores that operate in close proximity to customers (such as hairdressers and beauty salons) will require you to supply your details to assist with contact tracing before they can provide you with a service or product.

CENTRE MANAGEMENT OFFICE 

Our Centre Management Team are here to help with any queries you may have. We have a safety screen at our customer service desk and we ask that you please use the queuing system and to be patient.

Gift Cards can be purchased at the Centre Management Office using eftpos.

Thank you for helping us to keep our spaces safe for everyone.

For the most up-to-date information, please visit https://covid19.govt.nz/

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