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Accessibility Services at Merivale Mall

We are committed to creating an inclusive and family-friendly environment at Merivale Mall, and our accessibility services extend to every member of the community. Whether you have support animals, require specialised parking, or need a comfortable space for your family, our amenities and services are designed to ensure an enjoyable and stress-free shopping experience for everyone. If you have any questions or need further assistance, don't hesitate to reach out to our friendly staff at the Centre Management Office. We look forward to providing you with exceptional service during your visit.

merivale accessibility wheelchair access


If you require a wheelchair during your visit to Merivale Mall, we offer this service to assist with your mobility needs. To arrange for a wheelchair, please contact our Centre Management Office at (03) 355 9692 / +64 3 355 9692 before your arrival, and our team will be more than happy to make the necessary arrangements.

merivale accessibility wheelchair shopping

Accessible Bathrooms

Merivale Mall is committed to creating an inclusive environment for all visitors, including families and individuals with accessibility requirements. We have a dedicated accessible bathroom conveniently located within the mall in the North corridor opposite OPSM.

merivale accessibility mobility parking

Accessibility or Disabled Parking

We provide accessible parking spaces for individuals with mobility challenges at two convenient locations. You can find these spaces at the North entrance, outside Savoire Café, and at the West entrance of the mall. To use these designated parking spots, please ensure that your mobility card or parking permit is clearly displayed on the dashboard.

merivale accessibility service dog

Support Animals

We warmly welcome certified guide and assistance dogs to accompany their owners during their visit. To ensure a seamless experience, certification is required from approved organizations such as Assistance Dogs, Hearing Dogs for Deaf People NZ, or the New Zealand Blind Foundation. We understand the vital role these support animals play in their owners' lives and are committed to accommodating their presence within the mall.

merivale accessibility parent parking

Parents Parking

We understand the unique needs of parents with babies and toddlers while shopping. To make your visit hassle-free, we offer designated Parents with Prams parking bays conveniently located at the West entrance of the mall, which is the main entrance from the car park.

merivale accessibility parents facilities

Parent Room Facilities

Our ground-floor Parent Room facilities have been thoughtfully designed to cater to the needs of families. The Parent Room includes a private feeding room, changing tables, a microwave, a bathroom, a child's toilet, and a delightful play area for children. Location - north corridor opposite OPSM.

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